¹ Results collected explicitly from the Nexthink dashboard reflecting telemetry data captured between 9/7/25 - 9/15/25. Results reflective of devices deployed in current testing environment including the Lenovo ThinkPad T14s Gen 6, Lenovo ThinkPad T14s Gen 4, Dell Latitude 7455, and Microsoft Surface Laptop 7th Edition.

² Nexthink’s traditional DEX score also includes Sentiment score. This score was omitted from these results. “Sentiment” is computed based on an employee’s reply to an opinion scale question about the employee’s satisfaction with IT. Qualcomm’s DEX score computations forego sentiment data to avoid internal bias and rely purely on the Technology score. More on Nexthink’s scoring and methodology can be found here. Devices powered by Snapdragon posted higher numbers for technology, endpoint and application scores across the board as well.

³ Performance figures may vary from results obtained through other testing methods. Our data was collected within a fully configured enterprise IT environment, where devices operate with a complete IT software stack — including endpoint management, security controls, monitoring agents, productivity tools, etc. Unlike synthetic benchmarks that rely on isolated scenarios such as idle states, video playback or controlled web browsing, our testing reflects real-world usage patterns. Metrics were gathered from actual employees performing their day-to-day tasks, providing a more representative view of system behavior under typical enterprise workloads.