Back to All
Press Release

Qualcomm Announces Circle of Service Workflow to Improve Operational Efficiency

New Service Leverages Advanced Technologies to Relay Critical Information via Intuitive, Intelligent User Interface
Oct 4, 2009
LAS VEGAS

Qualcomm Incorporated (Nasdaq: QCOM), a leading provider of business-to-business wireless enterprise applications and services, today announced the addition of Circle of Service Workflow, a new Qualcomm Transportation Service that improves operational efficiency through better management of load assignments, automated event triggers and pre-filled work process forms. Circle of Service Workflow is available on both the Mobile Computing Platform 100 (MCP100) and 200 (MCP200) series.

Circle of Service Workflow helps carriers transform their business by moving fleets from macro-based circle of service to an intuitive and intelligent user interface, resulting in improved customer service, driver productivity and asset utilization. It also reduces training requirements and associated costs. Just-in-time prompts and exception notifications enable drivers to reduce their dependence on back-office staff for key information.

“Circle of Service Workflow represents a business model shift for fleets,” said Norm Ellis, vice president of transportation and logistics sales and services for Qualcomm Enterprise Services. “Qualcomm is taking full advantage of leading technologies such as our mobile computing platform's touchscreen graphical display to make fleets safer and more efficient. Advances in geoservices and application integration will further enable the development of increasingly powerful services for transportation and logistics companies.”

Circle of Service Workflow helps transportation and logistics companies improve both the driver and customer experiences with features that include a list of scheduled stops, automated arrival and departure detection with latitude and longitude, and pre-filled work process forms.

Since 1988, Qualcomm Enterprise Services has provided integrated wireless systems and services to transportation and logistics companies around the world. With more than 1.3 million mobile units shipped to businesses in 39 countries on four continents, Qualcomm Enterprise Services delivers the business insight these companies need in order to operate at peak performance and provide superior customer service. Backed by a global, 24x7, world-class technology infrastructure, customer care and professional services, QES is positioned to meet and exceed the increasingly complex and business-critical needs of its more than 2,500 clients.

Qualcomm Incorporated (Nasdaq: QCOM) is a leader in developing and delivering innovative digital wireless communications products and services based on CDMA and other advanced technologies. Headquartered in San Diego, Calif., Qualcomm is included in the S&P 100 Index, the S&P 500 Index and is a 2009 FORTUNE 500® company. For more information, please visit www.qualcomm.com.

###

Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm, Qualcomm Dragonwing and Snapdragon are trademarks or registered trademarks of Qualcomm Incorporated.

Qualcomm is a registered trademark of Qualcomm Incorporated. All other trademarks are the property of their respective owners.

Related Press Releases
Qualcomm relentlessly innovates to deliver intelligent computing everywhere, helping the world tackle some of its most important challenges. Our leading-edge AI, high performance, low-power computing, and unrivaled connectivity deliver proven solutions that transform major industries. At Qualcomm, we are engineering human progress.

Stay connected

Get the latest Qualcomm and industry information delivered to your inbox.

Subscribe
Manage your subscription
Also of Interest

© Qualcomm Technologies, Inc. and/or its affiliated companies.

Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm patented technologies are licensed by Qualcomm Incorporated.

Note: Certain services and materials may require you to accept additional terms and conditions before accessing or using those items.

References to "Qualcomm" may mean Qualcomm Incorporated, or subsidiaries or business units within the Qualcomm corporate structure, as applicable.

Qualcomm Incorporated includes our licensing business, QTL, and the vast majority of our patent portfolio. Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated, operates, along with its subsidiaries, substantially all of our engineering, research and development functions, and substantially all of our products and services businesses, including our QCT semiconductor business.

Materials that are as of a specific date, including but not limited to press releases, presentations, blog posts and webcasts, may have been superseded by subsequent events or disclosures.

Nothing in these materials is an offer to sell or license any of the services or materials referenced herein.