In an ever-changing world, the retail industry must focus on keeping up with technological advancements for retail Internet of Things (IoT) in an effort to continuously:

• Enhance customer experiences
• Empower store associates
• Improve operational efficiencies

This framework enables Qualcomm Technologies to help retail businesses be continuously innovative and explore new ways to reach customers. 

Our technology and product leadership through purposeful innovations are designed to accelerate the digital transformation of retail, which can help businesses continuously explore new ways to reach customers. To help visualize this, these proof-of-concept demonstrations showcase how Qualcomm Technologies and our ecosystem partners create more streamlined shopping experiences, as well as operational efficiencies for retailers.

AI-enabled Smart Kiosk/Vending Machine

This smart kiosk can recognize products through dynamic vision and AI technology, realizing pure unattended-shopping and smart operational management.

Featured technologies: 

• SandStar kiosk powered by Qualcomm QCS6490

Voice Ordering 

This innovative voice AI experience helps restaurants meet consumer demands for fast, convenient service, while gaining efficiencies in taking orders — all in a natural, engaging and seamless interaction, allowing customers to change their order with ease.

Featured technologies: 

• Qualcomm Voice Services with SoundHound voice AI technology

IoT Payments: Scan and Go

Retailers can have customers pay through a phone application from anywhere in a store, allowing fast checkout and avoiding long lines at cash registers.

Featured technologies: 

• IoT payment gateway powered by Qualcomm QCS8250 processor
• Consumer Mobile ScanPayGo Application by Xenia
• RBC Verge

Biometric Palm Payment

Biometric payments are here: In this demonstration, visitors experienced checking out and paying purely through the palm of their hand. 

Featured technologies: 

• Arima 6125 10”Enterprise Display Platform powered by Qualcomm QCS6125 processor
• Ingenico DX8000 powered by Qualcomm QCM2150
• NCR Self-Checkout
• Redrock Biometrics Palm ID recognition solution

IoT Payments: Car Commerce

Paying through your car infotainment system makes payment transactions simple in multiple scenarios, including parking garages, ticket systems and more. 

Featured technologies: 

• IoT Payment Receiver powered by Qualcomm QCS8250

Package/Parcel Dimensioning

This application immediately scans a package and provides the dimensions, which can be used to calculate needed space requirements, or can instantly calculate shipping charges.

Featured technologies: 

• Zebra Dimensioning with Zebra TC58 Mobile Computer powered by Qualcomm QCS6490

Contactless Shopping, Tap to Pay

Accept near-field communication (NFC)-based contactless payment from card, phone, or even a smartwatch using software point-of-sale (SoftPoS) on any Android mobile device.

Featured technologies: 

• Datalogic Memoir 20 device powered by Qualcomm SDA660 with Worldline Tap on Mobile solution

Tap to Pay with Trusted UI

Secure PIN entry and other touch screen interactions for Tap to Pay with trusted user interface (TUI) solution.

Featured Technologies:

• Datalogic Memoir 20 device powered by Qualcomm SDA660 
• Trusted user interface solution based on Qualcomm Trusted Execution Environment (TEE)

Robotics and Automation in Retail 

Robotics and automation can improve operational efficiencies for retailers by automating shelf-scanning capabilities to minimize out of stock items and empty shelves.

Featured technologies: 

• Qualcomm Robotics RB5 AMR reference design powered by TDK sensors and available from ModalAI
• Qualcomm Flight RB5 Platform powered by TDK sensors and available from ModalAI
• Gausium autonomous shelf scanning robot

Retail Geolocation

See how users across the retail industry can use terrestrial positioning to improve operational efficiencies, reduce loss, and gain end-to-end visibility into a company’s goods, assets, pallets and containers through ubiquitous positioning.

Featured technologies: 

• Qualcomm Terrestrial Positioning Service (TPS)

Audience Analysis with Retail Media

Drive effective advertising that allows retailers to create new revenue streams, and easily visualize advertising effectiveness. 

Featured technologies: 

• AWL Lite with Thundercomm TurboX EB2 Edge AI Box powered by Qualcomm QCS610