---
markdown_generated_at: "2026-11-04"
title: "Everything you need to know about products."
url: "https://www.qualcomm.com/support/product-faqs"
---

# Everything you need to know about products.

![](https://s7d1.scene7.com/is/image/dmqualcommprod/faq-icon-1?$QC_Responsive$&fmt=png-alpha&wid=700)

Qualcomm.com is incrementally replacing CreatePoint for the distribution of documentation, software tools, and all other product resources. This page serves as an FAQ to support this transition and will also be used to inform external training materials.

- **Products**
  - [What is a product page?](https://www.qualcomm.com/support/product-faqs#what-is-pdp)
  - [How do I find the product I’m working on?](https://www.qualcomm.com/support/product-faqs#find-product)
  - [How do I get product alerts?](https://www.qualcomm.com/support/product-faqs#security-alerts)
- **Documentation**
  - [Where do I find software documentation?](https://www.qualcomm.com/support/product-faqs#software-documentation)
  - [Are URLs to documents global and permanent?](https://www.qualcomm.com/support/product-faqs#urls)
  - [How do I find release notes?](https://www.qualcomm.com/support/product-faqs#release-notes)
  - [How do I find hardware documents?](https://www.qualcomm.com/support/product-faqs#hardware-docs)
  - [How do I find software code documents](https://www.qualcomm.com/support/product-faqs#software-code-docs)
- **Search**
  - [How do I search?](https://www.qualcomm.com/support/product-faqs#how-to-search)
- **Content Access**
  - [What are the different access levels?](https://www.qualcomm.com/support/product-faqs#access-levels)
  - [How do I gain access to authorized resources?](https://www.qualcomm.com/support/product-faqs#access-authorized)
  - [How do I ask a question about my access to resources?](https://www.qualcomm.com/support/product-faqs#question-access)
- **Training**
  - [How can my company receive training on Qualcomm products and technology?](https://www.qualcomm.com/support/product-faqs#training)

## Products

### 1.1 What is a product page?

CreatePoint product kits have been replaced by chip-centric product pages for the top-level view on Qualcomm.com (e.g., [/content/qcomm-martech/us/en/home/products/application/audio/qcc5100-series/qcc5141](https://www.qualcomm.com/audio/products/qcc51xx-series/qcc5141)).

A product page contains information relevant to the chip that is not expected to change with software releases (e.g., Data Sheet, hardware design guidelines, chip overview, etc.).

The product page lists the software products associated with the chip. Software product documentation can be found under the “Documentation” tab on the product page and its corresponding detail page.

### 1.2 How do I find the product I’m working on?

There are several ways to access product pages on Qualcomm.com. The following outlines the two primary use cases.

**Method 1**
Use the global site search feature in the top-right corner of Qualcomm.com.

Search for a product by name (e.g., “QCC5141”).

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/search_icon?$QC_Responsive$&fmt=png-alpha)

If necessary narrow results by applying the “Products” filter. Note: the “Product” label in the top-right corner of a result item indicates a product page.

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/product-search?$QC_Responsive$&fmt=png-alpha)

**Method 2**
Select "Products" in the global navigation bar, then select “Product Finder” in the dropdown menu

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/product_finder?$QC_Responsive$&fmt=png-alpha)

Use the local search feature to filter results by product name. You can also narrow results by applying filters in the left sidebar or by enclosing your query in double quotes (see section “3 Search” for other search tips).

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/qcc5141-product-finde?$QC_Responsive$&fmt=png-alpha)

### 1.3 How do I get product alerts (security bulletins)?

On some product pages, there is an option to select "+ Add alert" under the product name. Currently, alerts are limited to security bulletins and are supported on select products.

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/alert?$QC_Responsive$&fmt=png-alpha)

You can manage your subscribed security bulletin alerts in your account.

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/alerts?$QC_Responsive$&fmt=png-alpha)

## Documentation

### 2.1 Where do I find software documentation?

There are two ways to access software documentation and training materials.

**Method 1: Software Tool Page**
Use the global site search feature in the top-right corner of Qualcomm.com (see Figure 3.1) or enter the URL for the Software page.

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/v2-graphic-2.1?$QC_Responsive$&fmt=png-alpha)

Search for a software product by name (e.g., “Qualcomm BlueSuite development suite”). The top result in the results list should return your software product.

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/search_software?$QC_Responsive$&fmt=png-alpha)

Software tools can also be found on the software tab of product pages. Clicking on a tool will open a software tool page where a 'Documentation' tab shows all of the tool's documents. You can narrow results by searching or applying filters

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/software-detail-page-2?$QC_Responsive$&fmt=png-alpha)

**Method 2: Product Page**
The documentation listing of a product page contains documentation for all software associated with the chip*.

Select "Documentation" on the product page, then filter by “Software Tool Documents.” You can narrow results by searching or applying additional filters.

<sub>*Note, not all product pages have a "Software Tool Documents" filter on the Documentation tab.</sub>

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/software_documents_on_pdp?$QC_Responsive$&fmt=png-alpha)

### 2.2 Are URLs to documents global and permanent?

No. Document URLs are provisioned by the search API and are generated on a per-user basis (based on authorization levels).

### 2.3 How do I find release notes?

Release notes are on product pages and software pages. Applying the “Release Notes” filter will narrow the results

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/release_notes?$QC_Responsive$&fmt=png-alpha)

### 2.4 How do I find hardware documents?

Hardware documents are listed under “Documentation” tab on Product Pages.

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/hardware_docs?$QC_Responsive$&fmt=png-alpha)

### 2.5 How do I find software code documents

There are three routes to find software code docs:

**Method 1: Software Page**

Go to a software product and manually look for software code documents, most of which are user guides.

**Method 2: Product Page**

Select "Documentation" on the product page , then filter by “Software Code Documents.” You can narrow results by searching or applying additional filters.

**Method 3: Global Search**

In the global site search search for software product. Please note, AND / OR / NOT / + / - work in the search string. Be aware that this returns all docs that match (that the user has access to), so there may be some older docs returned that may be irrelevant to your search.

## Search

### 3.1 How do I search?

There two search features on Qualcomm.com.

**Global Search**
Global search is found in the top-right corner of Qualcomm.com, where it’s easily discoverable and globally available.

Use the following symbols or words in your search to create a variety of structured queries.

| Special Command | Special Command |
|---|---|
| AND | Requires both terms on either side of AND to be present for a match. |
| NOT | Excludes documents that contain the term after NOT. |
| OR | Requires that either term (or both terms) be present for a match. |
| + | Requires that the term after the (+) symbol exist somewhere in a field in at least one document in order for the query to return a match. |
| - | Excludes documents that contain the term after the (-) symbol. |

**Local Search (keyword filter)**

Most resource listing experiences (e.g., “Product Page”, “Documentation”, “Software”, etc.) contain a search feature, which functions like a keyword filter. This allows you to enter parameters to narrow results.

## Content Access

### 4.1 What are the different access levels?

Most of Qualcomm’s resources for products such as documentation, tools, and software fall within one of three tiers.

1. **Public -** Public resources are available to anyone and can be downloaded without a Qualcomm ID.
2. **Registered** - Registered resources require a Qualcomm ID and acceptance of Qualcomm's license agreement.
3. **Authorized** - Authorized resources are watermarked and contain confidential information. You must be part of a verified company to download the resources.

![Qualcomm-image](https://s7d1.scene7.com/is/image/dmqualcommprod/resource_types1?$QC_Responsive$&fmt=png-alpha)

### 4.2 How do I access authorized resources?

Authorized resources require company verification before the resource can be accessed. Company verification is initiated by filling out our [request form](https://assets.qualcomm.com/contact-us.html).

### 4.3 How do I ask a question about my access to resources?

If you believe you should have access to a resource, but don't, you can contact our support team through this [form](https://assets.qualcomm.com/contact-us.html). Select Category:Technical Support > SubCategory: Content Access

## Training

### How can my company receive training on Qualcomm products and technology?

Qualcomm offers individuals and companies training on a variety of products and subjects related to 5G and other areas of wireless technology. Please visit the [Qualcomm Wireless Academy website](https://www.qualcommwirelessacademy.com) for information on specific courses.