Qualcomm Software and Applications

Qualcomm Incorporated’s subsidiaries offer a variety of software, applications, and services to help improve mobile device performance, help conserve battery power, and help improve device security.  Among those software applications are the following:

Qualcomm Technology Reporting (QTR) -- Diagnostic Statistics

QTR is technology offered Qualcomm Technologies, Inc. in the U.S., and Qualcomm Europe in the European Economic Area.  QTR may collect: (i) the names of the apps installed and/or running on the device, (ii) configuration information (such as make, model, operating system and version, firmware and versions, wireless carrier, mobile country code and network code, and chipset serial number (which does not identify you)), (iii) device performance statistics (such as CPU, GPU, or modem performance), and (iv) sensor data that won’t identify you, but that measures motion, orientation, and environmental conditions around the phone.  Data is uploaded via encrypted WiFi, or in limited amounts, via your cellular network.

We use the data QTR collects for the purposes described in this Policy, including to help us develop next generation mobile technologies to improve wireless performance, conserve battery power, develop advanced security, and improve our business operations.  We may also share QTR data with wireless carriers or device manufacturers to help them improve wireless devices, networks, and security.

QTR offers an opt-out of data collection in the Android settings menu under the heading, “Qualcomm Technologies Reporting”.  Opting out will not negatively affect your device performance.

A few notes:  Some modem performance statistics QTR collects may inadvertently include a unique ID called the “international mobile subscriber ID” or “IMSI”.  We delete the IMSI promptly after receipt.  Also, as with any internet connection, we will receive the IP address the device uses, but we promptly delete it after receipt. Some versions of QTR also have the capability of collecting the device’s “international mobile equipment identifier (IMEI), but this capability is not currently being used.  If, in the future, we collect IMEI, it will be collected for disclosed, necessary purposes, and in accordance with all applicable data protection and privacy laws. Finally, some versions of QTR also have the ability to allow you to opt-in to sending us device location data.  If you opt-in to sending us location data, the location of your device will be periodically collected to help us, for example, to identify areas with low wireless signal coverage.

Snapdragon Smart Protect

Qualcomm® Snapdragon™ Smart Protect is a security software service for Android-based devices (“Smart Protect”) brought to you by Qualcomm Technologies, Inc. Smart Protect monitors the behavior of the Android applications on the device on which it is installed, and uses machine learning to identify behaviors potentially indicative of malware, spyware, adware, and ransomware. Smart Protect reports such behaviors to our customer’s third-party security applications installed on the same device.

To help improve Smart Protect, and the other uses we describe in this Privacy Policy, Smart Protect sends us a summary of the potential malware detection(s) including the name of the app and its activity causing the alert, basic data about the device such as make, model, and operating system version, and data about device configuration such as language setting, carrier, and country code. 

Vellamo

Vellamo is a benchmarking software application for Android-based devices (“Vellamo”) brought to you by Qualcomm Innovation Center, Inc. Vellamo analyzes and reports the system performance of the device on which it is installed. You can also choose to compare your device’s performance with other devices we have tested and, in doing so, your device may send us test results and system information.  Such system information may include: the name of the device manufacturer, model and version; information about the hardware on your device such as processor, memory, and available sensors; type and version of operating system; display information; internet protocol address, browser user agent, and information about the cellular network to which the device connects. We use the data we collect for the purposes described in this Policy, including to provide the performance benchmarking service you request and to compile “real-world” statistics about mobile device performance.

XTRA – Predicted GNSS Satellite Orbit Data

XTRA is technology offered by Qualcomm Technologies, Inc. in the US and Qualcomm Europe in the European Economic Area to improve mobile device performance.  XTRA downloads a data file from Qualcomm containing the predicted orbits of the Global Navigation Satellite System (GNSS) satellites. Using the XTRA data file reduces the time the device needs to calculate its location, thus saving time and battery power when using location-based applications. Newer versions of the XTRA software also upload a small amount of data to us. We use the uploaded data for purposes described in this Policy, such as maintaining and improving the quality, security, and integrity of the service. XTRA uploads the following data types: a randomly generated unique ID, the chipset name and serial number, XTRA software version, the mobile country code and network code (allowing identification of country and wireless operator), the type of operating system and version, device make and model, the time since the last boot of the application processor and modem, and a list of our software on the device.