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2net is a product of Qualcomm Life, inc.

Qualcomm ® AllPlay ™

No work. All play.

Qualcomm AllPlay is a product of Qualcomm Connected Experiences, Inc.

Qualcomm Halo ™

One powerful parking spot.

Qualcomm Halo™ WEVC technology is licensed by Qualcomm Incorporated. Prototype charging pads are products of Qualcomm Technologies, Inc.

FAQs

What is AllPlay?

AllPlay is a smart media platform that gives you freedom in wireless whole-home audio.  With AllPlay, you can use your smartphone or tablet to custom stream high-quality music from your own collection, or from popular music services, throughout your home on your favorite speakers powered by AllPlay.

General Questions
Playback Questions
App Questions
Input Mode Questions

What kind of devices incorporate AllPlay?

AllPlay can be used in a wide variety of media devices. Initial devices will include networked audio devices such as speakers, sound bars, and audio adapters.

Do I need to connect my speaker to my home router/network?

  • AllPlay devices use your home Wi-Fi network to connect, transmit, and then play back synchronized audio . This is why the first step to set up your AllPlay powered device is to connect it to your home router. Most devices will support connecting to your home network using Wi-Fi, while on some devices it may be possible to also connect your device to the home network using the Ethernet connection.
  • AllPlay also allows you to connect to your devices directly without a home router using a direct Wi-Fi connection. This gives you the flexibility to allow your friends and family to stream to the speaker as a “guest” without being given access to your home network. Please see the manual of your audio product for instructions on how to do this.  
  • Some, but not all, AllPlay powered devices also support Bluetooth streaming, and while this doesn’t offer the same sound quality as Wi-Fi, it does provide an added level of convenience.  

What benefit is there to connecting my speaker/adapter to my home Wi-Fi network?

AllPlay audio devices let you enjoy music in various ways. For example, because the devices are connected via your home network, you can stream one song to all devices powered by AllPlay throughout your home. This is called Party Mode. Or you can play different music on different devices around your home. Another benefit is that you can build a shared play-list of songs between everyone who is connected to your home network.

How many devices can it support?

You can connect and play-back up to ten audio devices powered by AllPlay on an optimal Wi-Fi network. 

What is Party Mode?

Party Mode is a feature that lets you listen to the same song on various AllPlay products, fully synchronized across all of them. For example, you can stream one song on up to 10 AllPlay powered devices.  

What is Multi-Zone?

Multi-Zone is a feature that lets you play different songs to different speakers/adapters. For example you can play 10 different songs to 10 different AllPlay powered audio devices, or play 1 song to up to 10 different AllPlay powered devices. . Or, you could play one song to four devices and another song to the remaining six devices. You get to be the DJ in your home.  

Are Wi-Fi and Ethernet the only way to connect devices?

No.  Early devices powered by AllPlay connected to your home network using Wi-Fi or Ethernet. Some manufacturers have also brought new ways such as Powerline Networking or Bluetooth, to connect your AllPlay devices to your home router.

What audio formats and bit-rates are supported in AllPlay?

Audio formats supported include MP3, AAC, AAC+, FLAC, ALAC, AIFF, WAV, and PCM. Bit-rates are inclusive of everything up to and including 192Khz/24-bit audio files.

What kind of a home Wi-Fi access point or router should I have?

AllPlay devices support the 802.11 a, b, g, and n networking standards which are commonly promoted by the Wi-Fi Alliance. Furthermore, many AllPlay devices support both the basic 2.4Ghz frequency as well as the congested 5Ghz frequency. Consult your manufacturer’s product manual for more details. 

What is MIMO technology and should my Wi-Fi access point or router have it?

By its very nature, networking over any wireless technology means a real time, ever-changing environment. Any wireless environment changes as additional users start sharing the same “air”, or even when devices such as microwave ovens and baby-monitors are in use in the same area. Wi-Fi access points using “Multi-User Multiple Input, Multiple Output” (MU-MIMO) technology increase the likelihood that signals reach their intended device in a reliable and robust manner.  Hence MIMO can provide great performance for audio products powered by AllPlay. 

What security settings must my Wi-Fi access point support for my device powered by AllPlay to function?

Your Wi-Fi access point must support one of the following security modes:

  • WPA2
  • Mixed-Mode
  • Open

In many cases, you can modify the security mode of your router by logging onto your Wi-Fi access point/router and changing the setting. Please see your Wi-Fi access point manufacturer’s user manual.  The security mode known solely as “WPA” or “WPA1” is not supported by devices powered by AllPlay, and has been removed from the Wi-Fi Alliance (the organization that governs the Wi-Fi standard) as an acceptable form of security.

Does my Wi-Fi access point/router have to support “multi-cast” traffic?

Yes.  AllPlay powered devices require that the user’s access point or router supports multi-cast traffic. Most access points and routers have this enabled by default, but should that not be the case on your access point, consult the manufacturer’s user manual on how to enable the setting.

How can I improve my Wi-Fi signal strength?

As always, please consult the manufacturer’s user manual on the best way to improve your Wi-Fi signal.  Some ways that might help are:

  • Relocate your Wi-Fi router to a more central location in your home.
  • Relocate your Wi-Fi router away from your neighbor’s router or away from other devices that could interfere with yours such as microwaves and cordless phones.
  • Change your wireless channel that your Wi-Fi router is broadcasting on.
  • Update your router firmware.

Again, always check your Wi-Fi router’s user manual before making any changes to the device. 

How do Apps work in an AllPlay system?

Apps allow you to select what audio content you want to send to a device, to build a shared play-list of songs, and control one or more device.

What do the manufacturers’ applications powered by AllPlay typically do?

Consult your specific manufacturer’s documentation, but typically audio device manufacturers will offer some or all of the following functions: Play back audio content locally found on your smartphone.

  • Play back audio content stored on a Networked Attached Storage (NAS) on your home network
  • Group/Un-group  devices
  • Modify volume levels for either one or all  devices in a group
  • Learn when you have new firmware updates for your device, and kick-off updates to the firmware
  • Register your device for warranty purposes

What do AllPlay powered apps from streaming music services typically do?

In an AllPlay system, the streaming service app is typically used to

  • Play back music streams directly from the cloud to your device
  • Group/Un-group devices
  • Modify volume levels for either one or all  devices in a group

How do I know when AllPlay is supported in a music service app?

Look for the AllPlay icon  in the user-interface of the application. Additionally a current list of applications which support AllPlay can be found at https://www.qualcomm.com/products/allplay

Why do some manufacturer devices support Bluetooth input but also AllPlay?

Specific speakers and adapters powered by AllPlay support the capability to take the audio that you stream from your phone to the speaker/adapter using Bluetooth, and then re-stream this over Wi-Fi and Ethernet to the other devices powered by AllPlay on your home network. This works best for content which is music or audio-oriented due to the small amount of buffering done to ensure high-quality audio experience.

Is this the same in the case of Line-In ports found on various devices powered by AllPlay?

Yes. Some speakers and adapters support the capability to take the analog audio signal from something plugged into it (ex: audio-jack from a CD player) and then re-stream this over Wi-Fi and Ethernet to other devices powered by AllPlay in your home network. As in the earlier case, this is best for music or audio-oriented devices, and not for example an HDMI cable from a television.