Beta Customer HT Hackney Notes Improved Trip Planning and Reporting Capability for Private and Dedicated Fleets SAN DIEGO
Qualcomm Incorporated (NASDAQ: QCOM), a leading provider of integrated wireless systems, applications and services to transportation and logistics companies, today announced the commercial availability of Trip Manager, a new application that allows fleet managers to better manage routes, increase driver productivity, deliver better customer service and control costs.
Designed to meet the unique needs of private and dedicated fleets that primarily operate multi-stop scheduled or regular routes, the Trip Manager application is integrated with Qualcomm’s Workflow application to help fleet managers improve the way they plan, view and manage routes and drivers in near real time. Trip Manager displays key trip information to fleet managers and other back-office staff through interactive maps, reports and queries. With this data, managers can monitor planned versus actual route performance, discern trends, identify potential service failures and determine focus areas for improvement, which can help reduce overall fleet costs. Trip Manager is available on Qualcomm’s Mobile Computing Platform 110 (MCP110) and Mobile Computing Platform 200 (MCP200).
The HT Hackney Co. is a wholesale grocery distributor based in Knoxville, Tenn. and serving 21 states in the eastern United States. A user of Qualcomm in-cab technology since 2004, Hackney and its drivers were critical to the successful beta testing of Trip Manager.
“A key success metric for Hackney was the ability to safely download routes to our trucks from Qualcomm’s web-based service,” stated Ed Meyer, director of transportation for HT Hackney. “Qualcomm tackled the problem. This is significant to us in that it eliminates the cost and time associated with maintaining software on our own computers.”
The Hackney drivers who participated in the beta test were pleased with the ease and convenience of the new application. “Qualcomm Trip Manager shows you the whole trip plan at once on the in-cab display,” noted Mark Northern, a driver with HT Hackney.
With Trip Manager, fleets can increase dispatcher and driver productivity by reducing the time and resources required to plan trips, routes and stops; better manage overtime; and minimize errors caused by manual data entry. The application also helps fleets enhance responsiveness to customer inquiries by delivering key information in easy-to-understand web screens and improve on-time service by providing notifications about trip status, delays and exceptions, allowing managers to update routes in near real-time.
“We are pleased with the positive feedback we have received from HT Hackney and other leading companies about the value Trip Manager brings to their private fleet operations,” said Tom Flies, senior director of product management for Qualcomm Enterprise Services. “This application meets the specific needs of private and dedicated fleets that are focused on improving productivity and efficiency through enhanced trip planning.”
Key features of Trip Manager include:
• Trip planning, updates and route visibility
• Electronically stored driver/trip/stop/vehicle data for later query and reporting
• Graphical maps over-laid with truck position and stop data
• Frequent position updates with down to one minute historic breadcrumbs
• Easy pre-formatted reports
• Scalable for fleets of all sizes
• Near real-time two-way messaging
• Over-the-air software upgrades
• Web services for integration with third-party routing software
About Qualcomm Enterprise Services
Since 1988, Qualcomm Enterprise Services has provided integrated wireless systems and services to transportation and logistics companies around the world. With more than 1.3 million mobile units shipped to businesses in 39 countries on four continents, Qualcomm Enterprise Services delivers the business insight these companies need in order to operate at peak performance and provide superior customer service. Backed by a global, 24/7, world-class technology infrastructure, Qualcomm Enterprise Services is positioned to meet and exceed the increasingly complex and business-critical needs of its more than 2,500 clients with superior customer care and professional services. ABI Research ranked Qualcomm Enterprise Services No. 1 on its bi-annual Commercial Vehicle Telematics Vendor Matrix in three consecutive reports (2010, 2008 and 2006). For more information, please visit us at www.qualcomm.com/qes.
Qualcomm Incorporated (NASDAQ: QCOM) is the world leader in 3G and next-generation mobile technologies. For more than 25 years, Qualcomm ideas and inventions have driven the evolution of wireless communications, connecting people more closely to information, entertainment and each other. Today, Qualcomm technologies are powering the convergence of mobile communications and consumer electronics, making wireless devices and services more personal, affordable and accessible to people everywhere. For more information, visit Qualcomm around the Web:
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August 18, 2011
August 18, 2011