Helps Fleet Improve Driver and Route Management for Better Productivity and Customer Service Cincinnati, Ohio
Qualcomm Incorporated (NASDAQ: QCOM), a leading provider of integrated wireless systems, applications and services to transportation and logistics companies, today announced Trip Manager, a new application that will allow fleet managers to better manage driver and route activities to improve operations, increase productivity, deliver better customer service and reduce costs. Trip Manager will be available on Qualcomm’s Mobile Computing Platform 110 (MCP110) and Mobile Computing Platform 200 (MCP200) in the summer of 2011.
Designed to meet the unique needs of private fleets that primarily operate within a local or regional geographic area, Trip Manager is integrated with Qualcomm’s Circle-of-Service Workflow application to help fleet managers improve the way they plan, view and manage routes and drivers in near real time. Trip Manager displays key trip information to fleet managers and other back-office staff through maps, reports and queries. With this data, managers can monitor planned versus actual routes taken, discern trends, identify under-performing stops and drivers and determine focus areas for improvement, which can help reduce overall fleet costs.
With Trip Manager, fleets can increase dispatcher and driver productivity by reducing the time and resources required to plan trips, routes and stops; better manage overtime; and minimize errors caused by manual data entry. The application also helps fleets enhance responsiveness to customer inquiries by delivering key information in easy-to-understand web screens and improve on-time service by providing notifications about trip status, delays and exceptions, allowing managers to update routes in near real-time.
“Trip Manager will allow our customers to increase driver and dispatcher productivity, improve customer service, enhance productivity and better manage costs,” said Norm Ellis, vice president of sales, services and marketing for Qualcomm Enterprise Services. “By integrating Trip Manager with other Qualcomm applications—including Workflow— it delivers an ideal solution for fleets focused on maximizing trip management efficiency.”
Key features of Trip Manager are:
• Trip planning, updates and route visibility;
• Electronically stored driver/trip/stop/ vehicle data for later query and reporting;
• Graphical maps over-laid with truck position and stop data;
• Fifteen minute position updates with down to one minute historic breadcrumbs;
• Daily and weekly summaries of driving and non-driving work hours;
• Easy pre-formatted, as well as customizable, reports;
• Scalable for fleets of all sizes;
• Near real-time two-way messaging;
• Over-the-air software upgrades; and
• Web services for integration with third-party routing software
About Qualcomm Enterprise Services
Since 1988, Qualcomm Enterprise Services has provided integrated wireless systems and services to transportation and logistics companies around the world. With more than 1.3 million mobile units shipped to businesses in 39 countries on four continents, Qualcomm Enterprise Services delivers the business insight these companies need in order to operate at peak performance and provide superior customer service. Backed by a global, 24/7, world-class technology infrastructure, Qualcomm Enterprise Services is positioned to meet and exceed the increasingly complex and business-critical needs of its more than 2,500 clients with superior customer care and professional services. ABI Research ranked Qualcomm Enterprise Services No. 1 on its bi-annual Commercial Vehicle Telematics Vendor Matrix in three consecutive reports (2010, 2008 and 2006). For more information, please visit us at:
Qualcomm Incorporated (NASDAQ: QCOM) is a world leader in 3G and next-generation mobile technologies. For 25 years, Qualcomm ideas and inventions have driven the evolution of wireless communications, connecting people more closely to information, entertainment and each other. Today, Qualcomm technologies are powering the convergence of mobile communications and consumer electronics, making wireless devices and services more personal, affordable and accessible to people everywhere. For more information, visit Qualcomm around the Web: www.qualcomm.com
Corporate Blog: www.qualcomm.com/blog
Qualcomm is a registered trademark of Qualcomm Incorporated. All other trademarks are the property of their respective owners.
April 17, 2011
April 17, 2011