Press Release

Qualcomm’s Predictive Performance Service Helps C.R. England Improve Safety and Driver Retention

Service Helps Identify High-risk Drivers, Prevent Accidents, Reduce Costs and Improve Bottom Line

Oct 3, 2008SAN DIEGO

Qualcomm products mentioned within this press release are offered by Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm Incorporated (Nasdaq: QCOM), a leading developer and innovator of advanced wireless technologies and data solutions, and C.R. England, a leading refrigerated freight transportation company, today announced that Qualcomm's Predictive Performance Service (PPS) is helping C.R. England proactively identify and coach high-risk drivers to reduce accidents. Qualcomm's PPS uses predictive modeling technologies to identify which drivers are most likely to have performance issues. Based on information derived from PPS, C.R. England implemented a driver performance program designed to reduce accident frequency and severity. C.R. England reports that the program has resulted in a 21 percent decrease in its preventable accident rate (per million miles over a six-month rolling average) and a 21 percent decrease for all accidents during the same period. Severe accident frequency rates have been reduced by 53 percent since the program's inception.

“We are thrilled that C.R. England has seen such tangible returns on their investment as a result of PPS and their driver performance program,” said Norm Ellis, vice president of transportation and logistics sales and services for Qualcomm Enterprise Services. “PPS is designed to provide the business intelligence and data our customers need to better understand, communicate and improve their businesses. We look forward to continuing our work with C.R. England to ensure they derive maximum value from our end-to-end solutions.”

C.R. England's driver performance program is designed to manage safety, reduce operating costs and increase worker productivity, profitability and shareholder value. The program focuses on the 10-15 percent of drivers identified to be most at risk. To identify these drivers, key operating data is periodically reviewed and scored to predict the likelihood that each C.R. England driver could have an accident. These scores rank drivers from most at risk to least at risk, and indicate why.

In addition to continuing to enhance its driver performance program using PPS, C.R. England is building a new PPS-based program designed to attract and retain good drivers. The new driver retention program predicts drivers at risk of voluntarily quitting and includes countermeasures to keep good drivers. The program is designed to provide C.R. England with sufficient leadtime to intervene and prevent potential driver attrition. C.R. England will also leverage PPS to develop hiring models aimed at attracting those drivers who best fit the C.R. England culture, thereby providing C.R. England with significant recruiting and retention cost savings.

“After the incredible success we've experienced with our safety results, the next logical step was to focus on driver retention,” said Josh England, vice president, Independent Contractor Division, C.R. England. “With the driver turnover issue facing our industry and the significant associated costs, we are confident that our driver performance and retention programs will help us continue to recruit, retain and manage the best drivers in the industry.”

Predictive Performance Service is built on the transportation industry's most sophisticated and reliable predictive modeling platform and is brought to customers in collaboration with FleetRisk Advisors. FleetRisk Advisors utilizes its Transportation Risk Analytics Center (TRAC™) and customer data to develop client-specific predictive models. The models help carriers identify potential business performance limitations, such as safety and service failures or recruiting and retention risks.

PPS allows companies to take action and derive increasing value by implementing real-time decision support, a major step in managing risk.

About C.R. England
C.R. England is a family-owned refrigerated transportation business. The company's more than 4,600 courteous employees, drivers and owner-operators take pride in providing the highest quality service, safety and on-time delivery with more than 3,500 trucks and 5,600 trailers. The company has become an industry leader in providing temperature-controlled truckload, brokerage, intermodal and container service. Headquartered in Salt Lake City, Ut.,C.R. England operates in the 48 contiguous states, Canada and Mexico and maintains terminals in California, Colorado, Texas, New Jersey and Indiana. The company also operates six driving schools across the country. For additional information, visit

About Qualcomm
Qualcomm Incorporated (Nasdaq: QCOM) is a leader in developing and delivering innovative digital wireless communications products and services based on CDMA and other advanced technologies. Headquartered in San Diego, Calif., Qualcomm is included in the S&P 100 Index, the S&P 500 Index and is a 2008 FORTUNE 500 company. For more information, please visit


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