Qualcomm Incorporated (Nasdaq: QCOM), pioneer and world leader of Code Division Multiple Access (CDMA) digital wireless technology, today announced the completion and results of a successful CDMA2000® 1xEV-DO pilot program with IBM. The three-month trial, involving IBM sales representatives in the San Diego and Washington D.C. regions, equipped with CDMA2000 1xEV-DO-enabled laptops, enabled the sales executives to spend on average 2.9 more hours a week with customers. Furthermore, CDMA2000 1xEV-DO allowed IBM sales executives to lower access costs while traveling and gave them the flexibility to respond to customers more efficiently and quickly.
Using a device or laptop, with WebSphere Everyplace Connection Manager, (WECM), IBM’s mobile employees are able to move from location to location enjoying secure, high-speed access to information when roaming across wireless networks, without interrupting web connections or losing an existing session.
In a survey conducted by IBM, the sales force reported an increase in productivity and an overall high service satisfaction. More than 75% of sales executives who used the high-speed, high-capacity wireless service reported satisfaction both in how quick and easy a CDMA2000 1xEV-DO connection was established for their devices, and in how the technology improved a demanding, travel-intensive work routine.
Sales team members cited the ubiquity and speed of CDMA2000 1xEV-DO as the main benefits of using the technology. IBM representatives were able to work and access corporate applications where they previously have been unable to, such as on trains, at a customer location and while waiting in airports, and respond to customer needs in real-time, leading to improved client confidence and service.
"Sales executives are the quintessential mobile employees. They are constantly traveling or are off-site, and therefore need to be connected in a variety of situations. CDMA2000 1xEV-DO allows them to do just that," said Jeff Jacobs, president of global development for Qualcomm. "Qualcomm is extremely pleased with the results that IBM has experienced, as it validates CDMA2000 1xEV-DO as an optimum wireless technology for businesses looking to implement mobile work solutions."
IBM WebSphere Everyplace Connection Manager software was recently awarded the Federal Information Processing Standard FIPS 140-2 level of certification on AIX 5.2, Trusted Solaris and all Windows clients and is widely viewed as the most stringent security standard internationally.
CDMA2000 1xEV-DO is a data-optimized evolution of CDMA2000 that provides multi-megabit peak rates and average rates of hundreds of kilobits per second at a lower cost per bit than any other 3G technology available today, an increasingly important factor as wireless services become richer in content. Qualcomm supports CDMA2000 1xEV-DO with a broad range of chipsets and system software solutions, such as the MSM5500™, MSM6500™, MSM6550™ and MSM6800™. These highly integrated chipsets enable a variety of wireless devices, including wireless handsets, camera phones, PDAs and PC cards for use in laptop and handheld computers, and an array of applications meeting the needs of businesses and consumers. Qualcomm’s CDMA2000 1xEV-DO solutions harness the true value of high data networks by supporting the advanced feature set of Qualcomm’s Launchpad™ suite of technologies, encompassing advanced multimedia, connectivity, position location, user interface and removable storage capabilities. For more examples of CDMA2000 1xEV-DO products, visit www.3gtoday.com/devices/DevicesByTechnology.html.
Qualcomm Incorporated (www.qualcomm.com) is a leader in developing and delivering innovative digital wireless communications products and services based on the Company’s CDMA digital technology. Headquartered in San Diego, Calif., Qualcomm is included in the S&P 500 Index and is a 2003 FORTUNE 500® company traded on The Nasdaq Stock Market® under the ticker symbol QCOM.
Except for the historical information contained herein, this news release contains forward-looking statements that are subject to risks and uncertainties, including the Companies’ ability to successfully design and have manufactured significant quantities of CDMA components on a timely and profitable basis, the extent and speed to which CDMA is deployed, change in economic conditions of the various markets the companies serve, as well as the other risks detailed from time to time in the companies’ SEC reports, including the report on Form 10-K for the year ended September 28, 2003, and most recent Form 10-Q.