Press Release

Qualcomm and HearMe Make VoIP Technology Available Immediately to Users of Eudora Email in Sponsored Mode

Nov 14, 2000SAN DIEGO

Qualcomm products mentioned within this press release are offered by Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm Incorporated (Nasdaq: QCOM), a leader in digital wireless communications and advanced electronic messaging solutions for the Internet, and HearMe, a proven leader in providing advanced, realtime voice communications technologies, today announced that HearMe's™ voice-over Internet protocol (VoIP) communications technology is now available free to Sponsored mode users of Eudora® 4.3 and 5.0 email software. Qualcomm will serve a link into the Eudora toolbar for Sponsored mode users that will enable them to access VoIP with a single click in the Eudora software interface. Eudora 5.0 email management software is available as a free download at

"Through the integration of HearMe's VoIP application technology, Qualcomm is able to rapidly deploy a voice-enabled communications environment for Eudora users," said David Ross, director of product management for Qualcomm Eudora Products. "Adding VoIP technology to our Eudora email program enhances the way people communicate by bringing together the benefits of realtime voice conversations and the functionality of email."

Adding Next-Generation Communications to Email

For the first time, users of full-featured Eudora email in Sponsored mode have direct and free access to PC-to-PC live voice conversations through the use of a Eudora-branded version of HearMe's VoiceCONTACT™ eCalling application. VoiceCONTACT offers Eudora email users the ability to invite other people to an instant live voice conversation simply by sending an email. By clicking a VoiceCONTACT button located directly on the Eudora toolbar, users will be immediately connected to a co-branded Eudora VoiceCONTACT Web page, which provides users the ability to instantly contact family, friends and business associates for a realtime voice conversation.

VoiceCONTACT is enabled with HearMe's firewall-friendly eCalling technology, including One-Click Conferencing and presence-detecting "intelligent availability":

  • One-Click Conferencing enables Eudora email users to initiate live voice and text communications sessions simply by clicking on a contact's name or by clicking the Reply button embedded in a sender's email message. Users of VoiceCONTACT need only speakers and a microphone to participate in a live voice conversation. If a user is not equipped with speakers or a microphone, he or she can still participate via realtime text communication.
  • Intelligent availability gives Eudora email users the ability to know in advance if the party they wish to contact is available for a conversation. Before placing a call, VoiceCONTACT users can simply glance at an email to see whether the sender is available for a conversation. A click on the user's name, whether in a contact list or in an email signature, transforms a standard email into a realtime voice conversation. With intelligent availability, problem-solving that is better handled through synchronous voice conversation than through asynchronous email exchanges occur more easily, hard-to-reach people become more accessible and "drop-by" conversations are virtually effortless.

"In just over two months, we've completed deployment of VoiceCONTACT for Qualcomm's Eudora email users," said Rob Csongor, CEO of HearMe. "The integration of HearMe's technology shows the speed at which highly scalable VoIP technology can transform an existing ubiquitous application -- email -- into an interactive voice-enabled application with the ability to fundamentally change personal communications at work and at home."

About HearMe

HearMe (Nasdaq: HEAR) develops and licenses next-generation VoIP technologies that deliver increased productivity and flexibility in communication by integrating the capabilities of the telephone, mobile devices and the Internet. The Company's industry leading PC-to-phone, phone-to-phone, and PC-to-PC VoIP application technologies add value to a variety of business applications including customer relationship management and eCalling for telecom service providers. The HearMe management team brings its extensive experience in VoIP, telephony and application development together to create and serve reliable and scalable next-generation communications. HearMe is voice-enabling products and services from such leading companies as Qualcomm, Evoke, Ask Jeeves, LivePerson and Creative Technologies. Founded in early 1995 as Mpath Interactive, Inc., HearMe is located in Mountain View, Calif., and can be reached at or 650-429-3900.

About Eudora Email Software

Qualcomm's Eudora email software offers three user-selectable modes, including a sponsor-supported mode that provides the full-featured program to consumers free of charge. The software displays static onscreen advertisements that do not interfere with the user's email workspace or appear in the body of email messages. U.S. consumer email volume is expected to increase from 132 billion messages in 1999 to almost 432 billion in 2003, according to Jupiter Research, a Jupiter Media Metrix company. To handle this growing email traffic volume, free Eudora email software in Sponsored mode offers industrial-strength features such as automatic peer-to-peer file sharing and syncing, powerful filtering and search capabilities, flame email detection, and the ability to manage multiple accounts within the single program.

Qualcomm Incorporated ( is a leader in developing and delivering innovative digital wireless communications products and services based on the Company's Code Division Multiple Access (CDMA) digital technology. The Company's business areas include integrated CDMA chipsets and system software; technology licensing; Eudora email software for Windows® and Macintosh® computing platforms; digital cinema systems; and satellite-based systems including portions of the Globalstar™ system and wireless fleet management systems, OmniTRACS® and OmniExpress™. Qualcomm owns patents which are essential to all of the CDMA wireless telecommunications standards that have been adopted or proposed for adoption by standards-setting bodies worldwide. Qualcomm has licensed its essential CDMA patent portfolio to more than 90 telecommunications equipment manufacturers worldwide. Headquartered in San Diego, Calif., Qualcomm is included in theS&P500 Index and is a 2000 FORTUNE 500® company traded on The Nasdaq Stock Market® under the ticker symbol QCOM.

Except for the historical information contained herein, this news release contains forward-looking statements that are subject to risks and uncertainties, including the Company's ability to successfully design and have manufactured significant quantities of CDMA components on a timely and profitable basis, the extent and speed to which CDMA is deployed, change in economic conditions of the various markets the Company serves, as well as the other risks detailed from time to time in the Company's SEC reports, including the report on Form 10-K for the year ended September 24, 2000, and most recent Form 10-Q.


Qualcomm, Eudora and OmniTRACS are registered trademarks and OmniExpress is a trademark of Qualcomm Incorporated. HearMe and VoiceCONTACT are trademarks of HearMe. Windows is a registered trademark of Microsoft Corp. Macintosh is a registered trademark of Apple Computer Inc. All other trademarks are the property of their respective owners. All other product or service names mentioned herein are trademarks of their respective owners.