ETHICS AND GOVERNANCE
Qualcomm pushes the boundaries of what’s possible in mobile technology but never makes trade-offs when it comes to ethical conduct. We’re committed to conducting business with the utmost integrity and to treating others with respect and honesty. We behave in honorable ways even when no one is watching.
In a burgeoning global industry, innovation can raise new ethical questions. We rely on our values-based culture, high standards, and The Qualcomm Way: Our Code of Business Conduct to work through these questions as they arise. The Qualcomm Way describes the behaviors we’re expected to exhibit and provides guidance on ethical and legal issues that may arise in our daily work activities.
The Qualcomm Way: Our Code of Business Conduct outlines our responsibilities to customers, business partners, stockholders, communities, and each other. It sets standards of conduct for intellectual property protection, conflicts of interest, anticorruption practices, antitrust compliance practices, harassment, discrimination, and much more. Every Qualcomm employee is required to acknowledge that they have read and will comply with The Qualcomm Way and that they will raise concerns when necessary.
As a member of the Responsible Business Alliance (RBA), Qualcomm has adopted the RBA Code of Conduct for our operations and as our Supplier Code of Conduct. Our adherence to The Qualcomm Way and the RBA Code demonstrates our commitment to upholding the highest ethical standards in everything we do.
Qualcomm’s open-door culture empowers employees and non-employees to voice any concerns they may have about our company, without fear of retaliation. We respond to reports of misconduct as quickly and as confidentially as possible. Concerns may be submitted anonymously through our Business Conduct Hotline or via email.
Concerns raised via our Business Conduct Hotline are reviewed by our employee relations team and members of our Ethics Committee. Together, they determine appropriate investigative steps and remediation for substantiated claims.
Business Conduct Hotline Inquiries |
CY 17 |
CY18 |
CY19 |
CY20 |
Anonymous | 57 | 56 | 93 | 75 |
Identified | 9 | 16 | 17 | 42 |
Total | 66 | 73 | 109 | 117 |
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