About Smart Services

Global Smart Services delivers solutions that enable manufacturers and their service network partners to wirelessly capture timely data from their deployed products.

Founded in 1990 as nPhase LLC, we are:

Customer-focused:
Whether your company requires managed network services or complete end-to-end Smart Services solutions, we develop, deliver, and manage solutions that are tailored to your unique business and technology requirements.
A true solution is defined by and designed around a customer's need, not around an attempt to find a new use for a supplier's current products. - McKinsey & Company


Comprehensive:
From the field devices necessary to interface with your product, to the wireless or wireline communications, IT infrastructure, software applications, and integration work that's required with your back-end systems, we handle all of the technology side so you can stay focused on the core competencies of your business.

Global:
Qualcomm's world-class IT infrastructure provides 24/7 support throughout the world's major regions.

Wireless:
Backed by Qualcomm's technology leadership, we support all forms of wireless and wireline transport protocols.

Experienced:
Our team has been tackling and solving the toughest challenges in product-service business models for nearly two decades.

Future-proof:
Our solutions anticipate and incorporate new technologies while maintaining continuity with their legacy solutions, removing the risk associated with changes in technology.

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