Effective October 1, 2012, QUALCOMM Incorporated completed a corporate reorganization in which the assets of certain of its businesses and groups, as well as the stock of certain of its direct and indirect subsidiaries, were contributed to Qualcomm Technologies, Inc. (QTI), a wholly-owned subsidiary of QUALCOMM Incorporated. Learn more about these changes

Employee Development

Keeping the best and brightest

Retaining great people requires supporting them in their lives outside of work. Sometimes that means teaching them new skills and providing fresh challenges. Other times it’s as simple as organizing a family movie outing or a night at the cricket field. Our comprehensive work-life programs, combined with our broad and deep education and training opportunities, help make Qualcomm a more engaging and satisfying place to work.

Sharpening skills and building careers

Through career coaching and a comprehensive range of resources and trainings, we strive to increase our employees’ job satisfaction by helping them develop skills, find new challenges and advance their careers. Our Learning Center is central to that effort—online and in-person. The Learning Center’s team of experts deliver development opportunities that help employees worldwide keep pace with the rapidly evolving wireless industry. Through training, presentations, resources, referrals and more, the Learning Center supports our employees’ development of engineering technical, professional and leadership skills. The Center’s website is a portal connecting employees with learning opportunities, professional resources and tools for mapping and managing their career development.

Qualcomm Learning Center in 2012
65,224 enrollments
356 instructor-led courses
2,000 online courses

Among other initiatives, our Learning Center:

  • Through our Qualcomm Community online informal learning program, created social media sites that allow employees to learn from each other and provide quick access to critical information. One example: The Productivity Expert Network, made up of 28 employees who have demonstrated exceptional skill in personal time management and task execution. Like other Qualcomm Community sites, the Productivity Expert Network provides an informal “place” outside of a classroom where any Qualcomm employee can ask questions, pick up tips and get involved in discussions to improve their personal effectiveness. Employees worldwide are taking part in over 1,000 Qualcomm Community groups.
  • Created “Guru Talk” and “Tech Talk,” a series of informal meetings intended to provide employees with access to Qualcomm’s engineering thought leaders. These live meetings, webcast via video conferencing, enable engineers at all levels and in many locations to gain exposure to different technologies, key subject matter experts and new ways of thinking.
  • Provided employees with free access to lynda.com, a subscription site made up of thousands of how-to videos on a wide range of subjects. Lynda.com’s professionally produced videos provide learning in three- to eight-minute segments—just enough time to learn a specific skill and apply it to work.
Training by Employee Group (hours)
Training by Employee Group (hours)
“We’re teaching managers that everything they do has an effect on their employees, and we’re helping them develop new ways to make sure that effect is positive.”

Mark Better, Qualcomm Learning Center

Cultivating the next generation of innovators

To help develop the technical talent of the future, we’re engaging middle and high school students in several community programs. Our Workforce Development Labs team works with schools and community organizations to help students begin thinking about their futures as they learn résumé-writing, interview skills, job search strategies and more. Hire a Youth is an annual five-week program that pairs 20 at-risk youth with Qualcomm managers who serve as mentors—sometimes long after the program ends. Students explore marketing, human resources, IT and culinary arts, among other fields.

Living the QLIFE

One of the most effective ways we can recruit and keep excellent employees is by offering them programs and opportunities that help balance work and life. QLife is our comprehensive work-life integration program offering employees opportunities and resources in five areas: family, community, health, leisure and work. The majority of our QLife programs are a direct result of employee suggestions. Many programs are led by employee volunteers with guidance from QLife staff.

There aren’t many areas of life QLife doesn’t address. Here are just some of what we offer employees:

  • About 11,000 employees used LifeCare, our online referral service, to find resources for childcare, eldercare, finances, legal guidance, adoption, emotional health and support for mothers at work.About 11,000 employees used LifeCare
  • As part of our benefits package, we reimburse employees up to $4,000 per adoption per year to defray expenses.
  • We offered a variety of events open to employees’ families, including Take Your Kids to Work Day, Redirecting Children’s Behavior courses and free movie nights.
Tai chi, knitting and drawing are just a few of the 42 employee-led QClubs.
  • Through pre-tax subsidies, we assist employees in their daily commute to and from work using mass transit. In 2012, U.S. employees purchased 6,700 transit passes through QLife, and more than 300 pedaled to offices on Bike to Work Day.
  • Thousands of employees attended over 1,500 QLife fitness classes at our 19 on-site, commercial-grade fitness facilities or at fitness centers nearby. Our on-site QLife fitness centers are open 24 hours, seven days a week and offer personal training, group exercise and state-of-the-art fitness equipment.
  • Many of our San Diego employees stay healthy with the help of the Qualcomm Health Center, our on-site clinic offering comprehensive health and wellness services.
  • We held our sixth annual Qualcomm Charity Poker Tournament, which attracted approximately 200 employees.
  • Badminton and ping-pong lovers competed for bragging rights and glory during tournaments in Shanghai, Beijing, Seoul and the San Francisco Bay area.
  • Over 2,000 employees bolstered their immune systems through our annual flu shot program.
Survey says: Qualcomm is a great place to work

Thinking Ahead

Survey says: Qualcomm is a great place to work

As part of our effort to make Qualcomm the employer of choice among the most talented people in our industry, we regularly survey our employees to find out what it’s like to work here. Our most recent survey, conducted in 2012, delivered a picture of a workforce that is engaged, passionate about our direction and driven by a sense of purpose. Compared to external benchmarks, including many leading high-tech companies, our employees had more positive attitudes than in most companies and scored above the benchmark in nearly every comparison.

Ninety-two percent of our global workforce completed the survey—roughly 20,000 employees. They answered questions about 11 dimensions of our business, many of which map back to our core values and all of which relate to those things—such as innovation, collaboration, management and leadership—that we consider essential to our success.

Here’s some of what we learned:

  • 97 percent of employees said they are committed to Qualcomm’s success. 96 percent said they are willing to contribute effort beyond their job responsibilities.
  • 94 percent said they believe Qualcomm is an innovative company.
  • 93 percent of employees said they believe Qualcomm is ethical in its business practices.
  • 92 percent said they work in an environment that is accepting of diversity.
  • Company financial strength, opportunities for career growth and Qualcomm’s reputation were found to be the top-three reasons employees stay at Qualcomm.