Effective October 1, 2012, QUALCOMM Incorporated completed a corporate reorganization in which the assets of certain of its businesses and groups, as well as the stock of certain of its direct and indirect subsidiaries, were contributed to Qualcomm Technologies, Inc. (QTI), a wholly-owned subsidiary of QUALCOMM Incorporated. Learn more about these changes

Global Emergency Management

Protecting our people and our assets worldwide

Whether they’re monitoring tensions in the Middle East or helping traveling employees navigate natural disasters, keeping our people safe during emergencies is the primary goal of our Emergency Operations Team (EOT). Composed of representatives from across our Company, our EOT protects our people and assets through emergency planning, response and recovery. Trainings for employees and families also help ensure our preparedness.

Maintaining business continuity

Maintaining business continuity

Our EOT works to minimize disruptions to our business that might occur in the event of natural or human-caused incidents. Our Business Continuity Program Office—part of our EOT and a core component of our emergency response system—provides our business units with education and training, plan reviews and more. Our business continuity efforts are benchmarked against the ISO22301 standard, and we support maintenance of several ISO certifications, including ISO270001, ISO2000 and most recently ISO13485.

We increased the number and scope of our Business Continuity audits in 2012, enabling us to assess the state of readiness among our critical suppliers.

Promoting Preparedness in 2012

Increasing our readiness for a regional disaster

Co-founded and led by Qualcomm, the Sorrento Valley Consortium is a group of over 20 companies located near our headquarters that meets monthly to discuss emergency scenarios, share emergency plans and resources and determine how we can improve partnerships with city and county governments during a regional disaster. In 2012, one of the Consortium’s significant accomplishments was to develop and participate in a tabletop exercise testing members’ response to an incident on San Diego’s streets. The objective of the exercise was to improve members’ coordination and response to such an incident in real life.

Building our Emergency Response Team

Our Qualcomm Emergency Response Team (QCERT) program trains employees in how to assist emergency personnel and personally respond to a large-scale disaster. Trainings have been conducted in San Diego and Raleigh for over six years; several employees in Santa Clara have taken the training as well. QCERT members are trained in search and rescue, fire suppression, first aid/triage and on the Incident Command System. QCERT members are also invited to participate in CPR/First Aid and AED training and other disaster exercises.

Qualcomm’s QCERT team now has a total of 137 trained employees, with 104 in San Diego, 30 in Raleigh and 3 in Santa Clara. In 2012, the San Diego Fire Rescue department taught a special mapping course to our San Diego team members to give the team members additional knowledge on how to help first responders find victims in buildings after a large-scale disaster.

Seeking partnerships, sharing expertise

The ReadySanDiego Business Alliance partnership program seeks to create a coalition of businesses that contribute resources and senior expertise in preparation for, during and after a time of crisis in San Diego County. Through our EOT, Qualcomm is a committed member of the Business Alliance, acting as both an active member in the Telecommunications Sector and, in a leadership role, as a member of the ReadySanDiego Advisory Committee.

Emergency trainings for our employees

Our EOT increases preparedness among our employees around the world and their families by conducting a variety of trainings. “Creating a Family Survival Plan” covers communications plans, evacuation plans and disaster survival kits. More than 675 employees have completed the training since 2007. Another training on responding to workplace violence emphasizes the need for advance planning and personal assessment to survive a sudden incident of violence. In 2012, 130 of our employees received first aid, CPR and defibrillator training, bringing our total number of trained U.S. employees to 667.


of our San Diego workforce is trained to respond to a medical emergency on our campus.