Effective October 1, 2012, QUALCOMM Incorporated completed a corporate reorganization in which the assets of certain of its businesses and groups, as well as the stock of certain of its direct and indirect subsidiaries, were contributed to Qualcomm Technologies, Inc. (QTI), a wholly-owned subsidiary of QUALCOMM Incorporated. Learn more about these changes

GRI Content Index

Measure and report our economic, environmental and social performance.

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Complying with the Global Reporting Initiative

The 2011–2012 QSR Report voluntarily complies with the Global Reporting Initiative (GRI) G3 Sustainability Reporting Guidelines. The GRI is the world’s most widely used sustainability reporting framework, setting the principles and indicators that organizations use to measure and report their economic, environmental and social performance. For more detailed information on the GRI, please visit www.globalreporting.org.

We have self-assessed our reporting to be Application Level B. A GRI Content Index is provided below as a cross-reference to the report content.

Strategy and Analysis

Indicator Description Response
1.1 Statement from the most senior decision-maker of the organization. Leadership Messages
1.2 Description of key impacts, risks, and opportunities. Governance

Organizational Profile

Indicator Description Response
2.1 Name of the organization. Qualcomm Incorporated
2.2 Primary brands, products, and/or services. Products and Services
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Businesses and Organizations
2.4 Location of organization’s headquarters. San Diego, CA
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Worldwide locations
2.6 Nature of ownership and legal form. Qualcomm is listed on the NASDAQ Stock Market under the ticker symbol QCOM.
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Performance Summary, Additional information available in 10-K/Annual Report
2.8 Scale of the reporting organization. Performance Summary, Additional information available in 10-K/Annual Report
2.9 Significant changes during the reporting period regarding size, structure, or ownership. There were no significant changes during the reporting period.
2.10 Awards received in the reporting period. Memberships and Awards, Awards and Recognition

Report Parameters

Indicator Description Response
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. Our 2011–2012 QSR Report covers events and highlights occurring from September 27, 2010, to September 30, 2012, and coincides with our corporate 2011 and 2012 fiscal years. In some instances, data is collected and reported on a calendar rather than fiscal-year basis. Such exceptions, as well as any other exceptions to the reporting period, will be noted within the report.
3.2 Date of most recent previous report (if any). Our 2010 QSR Report covers events and highlights occurring from September 28, 2009, to September 26, 2010, and coincides with our corporate 2010 fiscal year.
3.3 Reporting cycle (annual, biennial, etc.) Bi-annual
3.4 Contact point for questions regarding the report or its contents. Qualcomm Incorporated
Attn: QSR
5775 Morehouse Drive
San Diego, CA 92121
qsr@qualcomm.com
3.5 Process for defining report content. Governance, Leadership Messages
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). This report includes Qualcomm Incorporated and its consolidated subsidiaries. Financial data is reported in U.S. dollars.
3.7 State any specific limitations on the scope or boundary of the report. We anticipate that multiple stakeholders, ranging from the general public to current and future Qualcomm employees, investors, customers and suppliers, will access and use our 2011–2012 QSR Report. As such, we carefully considered what information to include and disclose in this report, taking into account what issues and topics are materially relevant to our business strategy and are of utmost importance to our stakeholders. Data and content determined to have the highest priority have been included in this report.
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. During the third quarter of fiscal 2012, the Company’s subsidiaries in India that were established to operate a wireless network on the broadband wireless access (BWA) spectrum (BWA subsidiaries) issued noncontrolling interests to Bharti Airtel Limited (Bharti), an Indian wireless network operator. As a result, the Company’s ownership interest in each of those subsidiaries was reduced from 74% to 51%. In addition, Bharti purchased the outstanding shares of those subsidiaries that were held by two third-party Indian investors. However, this change did not result in a change in control, and as a result, the Company’s consolidated financial statements continue to include the assets, liabilities and operating results of those subsidiaries. The Company’s agreement with Bharti provides that Bharti’s ownership interest will increase over time to 100% if certain conditions are met. Starting in the fourth quarter of fiscal 2012, the assets and liabilities of the BWA subsidiaries were presented as held for sale.
Additional information available in 10-K/Annual Report
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. Data for this report was compiled from various company departments specific to the performance indicator. Some calculations have been noted in relevant report sections as appropriate. Data is reported using U.S. measurement systems unless otherwise noted.
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). There were no such restatements during the reporting period.
Additional information available in 10-K/Annual Report
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. There have been no significant changes from previous reporting periods in the scope, boundary or measurement methods applied in the 2011–2012 QSR Report.
3.12 Table identifying the location of the Standard Disclosures in the report. GRI Content Index
3.13 Policy and current practice with regard to seeking external assurance for the report. External verification of specific content is noted throughout our 2011–2012 QSR Report. Our 2009 and 2010 QSR Reports were externally assured by an independent third-party. Based on stakeholder feedback and cost/benefit analysis of available assurance options, we have not conducted a separate third-party verification of our 2011–2012 QSR Report.

Governance, Commitments, and Engagement

Indicator Description Response
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Governance, Governance Principles and Practices
4.2 Indicate whether the Chair of the highest governance body is also an executive officer. Governance, Governance Principles and Practices
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. Governance, Governance Principles and Practices
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Governance, Governance Principles and Practices
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance). Ethical Employment
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Governance Principles and Practices
4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics. Corporate Governance
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Governance, Ethics and Integrity, The Qualcomm Way: Our Code of Business Conduct
4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Governance, Corporate Governance
4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. Governance, Governance Principles and Practices
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. Product Responsibility
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Ethics and Integrity, Public Policy, Product Responsibility, Supplier Management, Energy, Facilities and Operations, Air Quality, Memberships and Awards
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization:
  • Has positions in governance bodies;
  • Participates in projects or committees;
  • Provides substantive funding beyond routine membership dues; or
  • Views membership as strategic.
Memberships and Awards
4.14 List of stakeholder groups engaged by the organization. Stakeholder Engagement
4.15 Basis for identification and selection of stakeholders with whom to engage. Stakeholder Engagement
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Stakeholder Engagement
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Stakeholder Engagement

Economic

Indicator Description Response
EC1* Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Performance Summary, Additional information available in 10-K/Annual Report
EC3 Coverage of the organization’s defined benefit plan obligations. We do not maintain a defined benefit pension plan.
EC5* Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. Ethical Employment, General entry wage level information provided
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Supplier Management, Supplier Diversity Policy
EC8* Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Our Community, Wireless Reach, General public benefit information provided
EC9* Understanding and describing significant indirect economic impacts, including the extent of impacts. Our Community, Wireless Reach, General indirect economic impact information provided

Environmental

Indicator Description Response
EN1* Materials used by weight or volume. Product Responsibility
EN2* Percentage of materials used that are recycled input materials. Product Responsibility, Facilities and Operations
EN3 Direct energy consumption by primary energy source. Energy
EN4 Indirect energy consumption by primary source. Energy
EN5 Energy saved due to conservation and efficiency improvements. Our Environment
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Product Responsibility, Energy, Products and Services, Responsible Product Design, Smart Energy
EN7* Initiatives to reduce indirect energy consumption and reductions achieved. Air Quality, Energy, Facilities and Operations, Global Environmental Initiatives
EN8* Total water withdrawal by source. Water Conservation, Water usage for Headquarters provided
EN10* Percentage and total volume of water recycled and reused. Water Conservation, Recycled water and reusage for Headquarters provided
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Facilities and Operations
EN13 Habitats protected or restored. Facilities and Operations, Global Environmental Initiatives
EN16 Total direct and indirect greenhouse gas emissions by weight. Air Quality
EN17* Other relevant indirect greenhouse gas emissions by weight. Air Quality
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Our Environment
EN20 NOx, SOx, and other significant air emissions by type and weight. Air Quality
EN22 Total weight of waste by type and disposal method. Waste Reduction
EN23 Total number and volume of significant spills. Qualcomm experienced no significant spills in 2012 that had a material impact on the environment.
EN24* Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. All hazardous waste generated by Qualcomm U.S. operations is recycled or treated in the United States by Certified Treatment, Storage and Disposal Facilities.
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Product Responsibility, Supplier Management
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Qualcomm received no monetary fines and no non-monetary sanctions for non-compliance with environmental laws and regulations in 2012.

Social: Labor Practices and Decent Work

Indicator Description Response
LA1* Total workforce by employment type, employment contract, and region. Performance Summary, Total workforce by region and employment type provided
LA2* Total number and rate of employee turnover by age group, gender, and region. Ethical Employment, General information on voluntary turnover provided
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Ethical Employment
LA4 Percentage of employees covered by collective bargaining agreements. Ethical Employment
LA5* Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Ethical Employment, General information provided
LA6* Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. Workplace Safety, General information provided
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. Workplace Safety
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Workplace Safety, Global Emergency Management
LA9 Health and safety topics covered in formal agreements with trade unions. Qualcomm does not have any formal agreements with trade unions.
LA10 Average hours of training per year per employee by employee category. Employee Development
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Employee Development, Ethical Employment
LA12 Percentage of employees receiving regular performance and career development reviews. 81.70%, Ethical Employment
LA13* Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. Global Workforce Inclusion, Performance Summary, General information provided
LA14* Ratio of basic salary of men to women by employee category. Ethical Employment, General information provided

Social: Human Rights

Indicator Description Response
HR2* Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. Supplier Management, Ethical Employment
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. 17,874, Workplace Safety, Ethics and Integrity, Ethical Employment
HR4 Total number of incidents of discrimination and actions taken. Qualcomm has never been found to have unlawfully discriminated against any of our employees. Ethical Employment
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. Qualcomm is unaware of any operations in which the right to exercise freedom of association and/or collective bargaining are at significant risk. Ethical Employment
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. Qualcomm is unaware of any operations in which there is a significant risk for incidents of child labor. Ethical Employment
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. Qualcomm is unaware of any operations in which there is a significant risk for incidents of forced or compulsory labor. Ethical Employment
HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. 100% of security personnel are trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations.
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. None

Social: Society

Indicator Description Response
SO2 Percentage and total number of business units analyzed for risks related to corruption. Ethics and Integrity, The Qualcomm Way: Our Code of Business Conduct
SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures. Ethics and Integrity, The Qualcomm Way: Our Code of Business Conduct
SO4 Actions taken in response to incidents of corruption. There has never been any legal case of corruption brought against our employees or our Company. We disclose all material legal proceedings in our periodic filings. Ethics and Integrity, Additional information available in 10-K/Annual Report
SO5 Public policy positions and participation in public policy development and lobbying. Public Policy
SO6* Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. Public Policy, General information provided

Social: Product Responsibility

Indicator Description Response
PR1* Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Product Responsibility, Supplier Management, General discussion of product responsibility reported, Percentage of significant products subject to procedures reported
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Product Responsibility
PR6* Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Ethics and Integrity, The Qualcomm Way: Our Code of Business Conduct, General information provided
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. We did not receive any substantiated complaints regarding breaches of customer privacy or data in 2012 or in the two years prior. Ethics and Integrity
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. In 2012, we had no fines for non-compliance with laws and regulations concerning the provision and use of our products and services. Product Responsibility

* Partially covered in report