Stakeholder Engagement

Reaching out, staying in touch

As the world leader in mobile technology innovation, we understand the power of communication and connectedness. So we work in a variety of ways to foster clear and transparent communication with all of our stakeholders. We think it’s the best way to educate, inspire and learn from the people who are connected to us. Here are some of the ways we engage:

With our employees
  • “Open door” policy enabling employees to bring concerns to superiors—up to and including our CEO—at any time
  • Regular executive breakfasts open to all employees
  • Regular employee surveys
  • Semiannual all-hands meetings, which are webcast companywide via our intranet and include employee question-and-answer sessions
  • The QC Daily News, our daily internal newsletter
  • Employee Resource Groups formed around a common interest or shared background and used as forums for dialogue
  • Monthly internal presentations that help employees understand what’s happening throughout the Company
  • Internal communication vehicles that enable our Company’s leaders to communicate to employees around the world
  • Annual on-site fairs and tradeshows (available for viewing companywide via our intranet) that enable employees to learn about our Company, benefits and technology
  • Annual Qualcomm Innovation Network Venture Fest, a competition to encourage innovation by our employees
With our investors
  • U.S. Securities and Exchange Commission filings
  • Quarterly earnings conference calls and communications
  • Annual stockholders’ meeting
  • Annual analyst meeting
  • Presentations and participation at investor conferences and tradeshows
  • “Roadshows” and in-house investor group meetings with management
  • Quarterly employee earnings videos presented by our chief financial officer
With our suppliers and customers
  • Participation in key industry tradeshows and conferences
  • Online registry for diverse suppliers
  • Voluntary involvement with local supplier development councils
  • Promotion of our diversity practices at supplier events
  • Hosting of subject-specific informational sessions and conferences
  • Participation in working groups and agency taskforce initiatives
  • Working with government stakeholders, as part of our Wireless Reach™ initiative, to assist in using wireless technology to implement programs
With the communities where we do business
  • Engaging nonprofit organizations through various Qualcomm community involvement programs
  • Participation in philanthropic collaboratives with other grant-making entities, public-private alliances and information exchanges with the nonprofit sector to ensure open dialogue among our colleagues
  • Anonymous feedback mechanisms
  • Programs with educational institutions worldwide
Continuously improving our reporting on social responsibility

In 2010, we commissioned an independent firm, ISOS Group LLC (ISOS), to perform an external assurance of our 2009 social responsibility report in accordance with the Global Reporting Initiative. Initial reviews revealed a gap in our reporting on stakeholder engagement. In response, we worked with ISOS to develop and disseminate a 15-question survey aimed at gauging global stakeholder perceptions of Qualcomm’s reporting efforts and actions.

Survey responses revealed that employees are our largest stakeholder group at 45.2 percent, followed by nonprofit organizations at 40.5 percent. The survey also showed that all responding stakeholders contributed to the reporting process, and that the number of people reading our annual social responsibility report had increased over the prior year.

For the most part, respondents rated our social responsibility reporting as “excellent.” Only one described our efforts as “fair.” According to the survey responses, the strongest sections of the report were Corporate Giving, Governance and Ethics, Product Responsibility and Energy Efficiency.

We expect that multiple stakeholders, ranging from the general public to current and future Qualcomm employees, investors, customers and suppliers, will use our 2010 QSR Report. That’s why we have carefully considered what information to include and disclose, taking into account what issues and topics are most relevant to our business operations and of most interest to our stakeholders.